Per Device Unlimited Telephone and Remote Support Packages

Our per device unlimited support packages deliver just what they say: You get genuinely unlimited support on the devices that you wish to cover (excluding servers).

All per device unlimited packages include:

• Priority support with dedicated helpline
• 24/7 monitoring of operating system and critical services
• Fast, automated patch management
• Secure remote assistance
• Integration with anti-virus and web protection services
• Discount from our standard on-site support rates

The installation of monitoring/remote management software is required to enable this support. The cost of the packages, including the required software, start from only £5.00 per device (dependent on the number of devices to be covered).

Pay-as you go support is also available from £50.00 per incident which includes the first 30 minutes of a support engineer’s time. Additional time beyond this period is chargeable at £50.00 per 30 minute period or part thereof.

All support is carried out by our fully trained in-house engineers. If you are experiencing difficulties, please call our support team on 01963 364466, or email [email protected]

All prices exclude VAT